Did you know nearly 75% of drivers encounter a roadside emergency at least once?
We've all been there—stranded with a vehicle that won't start. Whether it's a flat tyre, engine failure, or running out of fuel, it can be stressful. The last thing you want is to wait for hours or deal with an unreliable towing service.
The good news is that a reliable towing company as a backup can turn your frustrating moment into a manageable one. By choosing a right towing company, you get,
-
Timely help
-
Fair pricing
-
Vehicle safety and
-
Peace of mind.
In this blog, we present a breakdown(not your car!) of choosing the right towing company, when to call a towing service and how to select the best towing service for your requirements.
TYPES OF TOWING EXPLAINED:
Did you know there are different towing services, each designed for specific needs? From light-duty towing for small vehicles to heavy-duty towing for commercial trucks, knowing the difference is key.
So, before you call a 24/7 emergency towing provider, understand which tow type best suits your requirements.
Light-duty Towing: Suitable for small vehicles- motorcycles, cars and SUVs. Light-duty towing is the most affordable towing service, usually done with a flatbed tow truck.
Medium-duty Towing: Suitable for larger vehicles- vans and small trucks, tow trucks for medium-duty towing are equipped with wheel lift or tow sling to lift the front or rear wheels of the vehicle off the ground.
Heavy-duty Towing: This type of towing is meant for heavy-duty vehicles- commercial trucks, trailers, and buses. Heavy-duty towing requires special tow trucks to deal with towing such big vehicles.
WHEN TO CALL FOR A TOWING COMPANY?
Knowing when to stop playing mechanic and call a towing company can save you the hassle and time. If you experience a vehicle breakdown and can't fix it, it's time to call for a tow! A tow truck comes equipped with the necessary tools and tactics to help you with:
-
Battery jumpstart
-
Flat tyre
-
Out of fuel
-
Engine problem
-
Flatbed towing
-
Locked out of the car
Also, calling a breakdown towing service is a lifesaver if your vehicle gets stuck in a ditch or mud or stranded in an unsafe location.
WHAT FACTORS TO CONSIDER WHEN CHOOSING A TOWING COMPANY?
Now that you can't play mechanic, it is time to know what factors are helpful when choosing the best car towing service.
-
Reputation and Reviews
Reputation and reviews matter when choosing a towing service. Search for towing companies with positive customer reviews; positive reviews mean reliability and professionalism!
You can always search online or ask friends/family for recommendations to ensure you get the best price in towing services. This way, you'll pay fair and get the best towing assistance near you. It's a win-win!
-
Towing services offered
One key factor to consider when choosing a towing company is its range of services. A reliable car towing service should offer a complete package- from towing to roadside assistance services and additional services, like taxi benefits, ambulance services, hotel accommodations, etc., to cover all your needs.
Whether you need only towing or something more, many towing providers offer custom plans. The trick is finding one with competitive car towing service charges without compromising quality.
-
Pricing and Payment Options
A reliable towing provider should offer transparent and flexible payment options. As you search for the best towing service in India (like HRA), inquire about any hidden charges to avoid unexpected surprises during your vehicle breakdown.
Tip: Opt for a company offering the best pricing and payment plans so you know what you'll pay when the work is done.
-
Response time
A crucial factor to consider when choosing a towing company- response time. In an emergency, every minute counts. Whether stranded on a busy highway or a quiet country road, sign up for a company known for quick arrivals and affordable towing service charges. An ideal towing service will always be at your call 24/7, 365 days a year.
-
Coverage Area
Are you a frequent traveller or someone who mostly visits the same spots? Either way, the towing company you choose should cover the areas you travel to, whether in a bustling city or more remote regions.
Reliable towing services offer comprehensive coverage with tons of add-on services. This is super helpful for those travelling to different places in the country, ensuring help is readily available when and where you need it.
Tip: Before you sign the dotted line, check that the company offers fair towing charges!
-
Insurance and License
Stay away from signing up with the first towing service provider you see! Make sure the company is adequately insured and licensed. This will ensure your vehicle's safety during an emergency. Choose a service that provides the best price in towing service while having the proper credentials for reliability and professionalism.
USEFUL TIPS TO FIND A RELIABLE TOWING SERVICE
Now that you are aware of the factors to consider when choosing the best towing service, here are some additional tips to help you find a reliable towing agency.
-
Get recommendations from family, friends, or online communities to find trusted towing services.
-
Go online, browse reviews and ratings to find the quality of services.
-
A helpful customer service indicates a towing company's reliability.
ABOUT HRA
Hindustan Roadside Assistance is a trusted towing service in India that provides comprehensive roadside support for all vehicles. With plans starting at just INR 399/-, HRA offers unbeatable support- quick response time, professional service, transparent pricing, add-on services and more.
Want flexible towing plans and reliable services? HRA is your go-to solution for all roadside emergencies. Get in touch today!