HRA Privacy Policy

Hindustan Roadside Assistance Private Limited ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our mobile application, "Hindustan Assistance," and related services (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you use our Services:

1. Personal Information: We may collect personal information, such as your name, contact information, and payment details when you use our Services or create an account.
2. Location Information: We collect your device's location data to provide you with emergency services and to improve the accuracy of service provider dispatch.
3. Usage Information: We collect information about how you use the app, including interactions, preferences, and settings.
4. Communications: We may collect information about your communications with us, including customer support inquiries and feedback.

How We Use Your Information

We use your information for the following purposes:

1. Provide Services: To provide and maintain our emergency vehicle assistance services, including locating service providers, processing payments, and facilitating communication.
2. Improve Services: To analyze and enhance the quality and performance of our Services, including user experience, functionality, and features.
3. Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
4. Marketing and Promotions: To send you updates, promotional offers, and other communications related to our Services. You can opt-out of these communications at any time.
5. Legal and Safety: To comply with legal obligations, protect our rights and interests, and ensure the safety and security of our users and the public.

Information Sharing

We may share your information with:

1. Service Providers: We share your location and service request details with service providers to facilitate assistance.
2. Third-Party Service Providers: We may engage third-party service providers to assist us in providing, maintaining, and improving our Services.
3. Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

Security

We take reasonable measures to protect your personal information from unauthorized access and use. However, please understand that no method of data transmission or storage is entirely secure, and we cannot guarantee the security of your data.

Your Choices

1. Account Information: You can review and update your account information within the app.
2. Location Data: You can manage location permissions through your device settings.
3. Communications: You can opt-out of promotional emails by following the unsubscribe instructions included in the emails.
4. Children's Privacy Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
5. Changes to this Privacy Policy We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the app or other means. Your continued use of the Services after such updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at

Call us at - 9512245678

Mail us at - info@hindustanassistance.com

Reach us at - Daxeshwar Temple, Upper Floor, Shop No, U-13, Akash Bhoomi Complex, GHB Road, Pandesara, Surat, Surat, Gujarat, 394221

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.